Hotel Days Inn by Wyndham West Des Moines (West Des Moines, USA)

Most guests who mentioned the breakfast really seemed to have enjoyed it. It was described as quite varied, even including hot items like eggs and biscuits and gravy. The feeling seemed to be that it was quite a bit better than the usual breakfast in this category of hotel.

Going by the number of guests mentioning these two amenities, it seems they may have been the favorites for most. Those mentioning them clearly enjoyed being able to take a refreshing dip and relaxing and stress relieving soak.

A number of guests reported being quite impressed with the hotel’s location, typically giving two reasons. Firstly, being right off the highway made it easy to travel around the region. Secondly, they liked that the expansive Valley West Mall was just a short drive away.

An extraordinary number of guests mentioned that their room just didn’t smell good. As is often the case with unpleasant smells, they seemed to find it difficult to describe it, but whatever it was they certainly did not like it.

Guests staying as late as June 216 reported that there was till some pretty extensive construction going on. It wasn’t clear whether this was related to an upgrade or extension, but some guests reported that the noise, dust and other dirt that resulted did negatively affect their stay.

Far too many guests for comfort complained about the attitude of the staff. The main complaint was that they were unenthusiastic and “deadpan”, which didn’t exactly make them feel welcome, but in some cases they were even said to be rude.