Positive Reviews
positive:
Positive views on customer service
The pleasant, obliging and professional personnel, who reportedly provided good customer service and a swift check-in, won praise from many travellers. Those travelling with their furry friends were chuffed with the pet-friendly policy.
positive:
No frills rooms and swimming pool won praise
The streamlined rooms were reportedly basic but managed to be sufficiently spacious, clean and comfy for most visitors' needs. Several reviewers were pleased that selected rooms added kitchenettes or mini-fridges and microwaves. Many guests also gave the inviting outdoor swimming pool the thumbs-up. Budget-minded reviewers were keen on the usually inexpensive room rates for the area and felt they got decent bang for their buck.
positive:
Suburban location near shops and dining
The location of this property beside the Northwest Expressway in Oklahoma City's outskirts appealed to many reviewers as there was a broad selection of dining options in the surrounding area. Moreover, there were handy petrol stations and shopping options nearby. Drivers welcomed the ample free parking and frequently mentioned that it was easy to access city attractions, shopping centres, sports venues, industrial areas, parks and downtown Oklahoma City.
Negative Reviews
negative:
Mild security concerns
Some guests raised mild security concerns prompted by the sight of occasional visits to the property from law enforcement officers. However, there were also security guards on-site to reassure guests.
negative:
Critics noted flaws in several rooms
Musty smells and smoky odours displeased reviewers in several rooms. Meanwhile, light sleepers were sometimes bothered by nuisance noise travelling through thin walls from connecting rooms and walkways. There were also grumbles over cleanliness and maintenance problems. These included dirty towels, litter, tired-looking furniture, blocked drains, ineffective air-conditioning and aging televisions with small screens.
negative:
Free Wi-Fi divided opinion
The free Wi-Fi had many admirers. However, several critics claimed they occasionally faced slow speeds or weak coverage.