Hotel Hilton Garden Inn Oklahoma City North Quail Springs (Oklahoma City, USA)

Guests found the staff were very eager to make things right during all aspects of a stay. They were consistently friendly, well informed and efficient when it came to resolving issues. For these reasons, the standard of service was a highlight of many guest experiences.

This property has a pool and a hot tub, and guests felt that both of those amenities added a lot to their stays. If you have enough time in the area to enjoy them, be sure to check out these well-maintained amenities.

Guests liked being walking distance from restaurants and near shops, too. If you're excited about exploring the area and don't want to be heavily dependent on a car, this is a good hotel for you to choose.

There were numerous complaints from guests about the hotel's beds. Some said the mattresses were so hard, it felt like sleeping on a bed of rocks. Others said the sheets were very rough, and in some cases, stained. Even though the firmness level of the mattresses is supposed to adjust, guests often said the feature did not seem to work.

This property follows the standard set by the rest of the chain, in that it does not offer a complimentary continental breakfast. Some guests said they would have preferred to stay at a place that did offer food for free, because it would have been a better value.

Guests were often underwhelmed by their overall experiences. Some even said they had stayed at other properties within the chain before, and felt that those locations were far superior.