Positive Reviews
positive:
Friendly and accommodating service
Guests are complimentary about the standard of customer service offered at the Courtyard Dallas Plano Parkway at Preston Road, describing the staff as friendly, attentive, and accommodating. The welcome is warm and the service is efficient.
positive:
Comfortable and well-equipped rooms
The accommodation at this hotel attracts plentiful positive feedback from guests. The rooms and suites are comfortable and clean with a good selection of well-maintained amenities. Those guests who had a balcony and loveseat were particularly impressed.
positive:
Good location near shops and restaurants
The location of this hotel suited many guests. It's close enough to the Interstate to make onward travel simple, yet it's set back enough to avoid any associated traffic noise. There is a wide choice of shopping and dining options in the area and guests are well placed to visit Downtown Dallas and Fort Worth.
Negative Reviews
negative:
Some guests find the Bistro overpriced
Although most guests rated the quality of the food served in the Bistro fairly highly, some do feel the prices are a little too high. Several guests would have appreciated a free breakfast or, at least, free coffee. Also, since there are no microwaves in the rooms, making a snack for yourself may be difficult.
negative:
Updates could be due
While agreeing that the rooms and public areas of this hotel are clean and comfortable, several guests mention that some updates could be due. That said, although some of the areas may look a little worn, it shouldn't affect the quality of your stay.
negative:
No issues reported
So far, no recent negative opinion has been expressed by guests about this hotel.