Positive Reviews
positive:
The staff goes above and beyond
A friendly, knowledgeable staff goes above and beyond to ensure that your stay is a great one. They are happy to accommodate most any request and can easily give you suggestions and directions for places to dine, drink, shop and the most popular local attractions.
positive:
The rooms are clean and spacious
The spacious, well-appointed and clean guest rooms make you feel at home. Comfortable beds made up with soft linens and lots of extras like a radio alarm clock, multi-line phone and a great assortment of toiletries are a plus.
positive:
Breakfast is great
Plenty of selections, good quality food and a spacious dining room make breakfast at Country Inn and Suites by Carlson, Lake Norman, NC a pleasure. The hotel even offers you a grab-n-go breakfast bag if you don’t have time to sit down.
Negative Reviews
negative:
Things can get noisy
Country Inn and Suites by Carlson, Lake Norman, NC is located right off the Interstate and traffic noise can get loud, especially at night. To avoid this problem, be sure to book a room at the back of the property. In addition, thin walls and ceilings make it easy to hear the goings on in the room next door and the footsteps of those staying above you.
negative:
Needs an update
This property is looking tired overall. Walls in need of fresh paint, stained and worn carpeting and furnishings and bathroom fixtures that need replacing are among the worst offenders.
negative:
There are parking issues
The parking lot is oddly configured and the spaces are small. This can be problematic for those with large vehicles and RVs. In addition, the parking lot can fill up quickly which means you may have to park elsewhere.