Positive Reviews
positive:
Lovely breakfast begins your day the right way
There's plenty of food to give you enough energy to explore the place. You are given yogurt, bread, fruits, sausages, and cereal among others. The breakfast area is very relaxing. In addition, breakfast starts at around six in the morning, which is ideal for those who have early flights or tours.
positive:
Hotel's facilities are always improving
Best Western Clermont definitely knows how to take care of its guests. The management does not stop in developing policies to make your next stay more pleasant than before. Moreover, you can clearly see that the facilities have improved.
positive:
Amazing pool area
The pool is extremely clean. There are no broken tiles, the water is clear, and the sun loungers are comfortable to use. There are even umbrellas to shade you from the sun. In addition, the staff by the pool is alert and enthusiastic.
Negative Reviews
negative:
Some air conditioners do not work well
You have to wait for 30 minutes to an hour to get your room properly cooled. Other air conditioners make the room humid. Due to this, you cannot sleep well sometimes. Thus, you are advised to check the air conditioners the moment you arrive. If there is any problem, contact the staff immediately.
negative:
Issues with the bathrooms
Some showers have minor rust. Others emit weak currents of water. There are also strands of hair and markings on some bathroom walls. If you come across any of these issues, request the staff to clean the bathrooms again.
negative:
Hotel can be a bit noisy
The immediate area is peaceful at night but there are times when dogs keep on barking. This is out of the management's control though. Thus, you are advised to use earplugs and close the windows.