Holiday Inn Cincinnati-Eastgate, an IHG Hotel (Cincinnati, USA)

The helpful and polite staff at this property has been able to impress all the visitors. The friendly approach and ability to assist guests properly, has been appreciated. Long time staff members even remember the guest names which delighted visitors.

Holiday Inn Cincinnati-Eastgate i-275e scores big time on its location. Being located in Downtown Cincinnati, the hotel is close to The Newport Aquarium and Cincinnati Zoo. Many local tourist attractions are also close by and easily accessible from the hotel as reported by past guests.

You are guaranteed a peaceful sleep as you book your stay with this property. As expressed by past guests, the beds, bedding and pillows everything was so plush and soft that they got a good night sleep after a tiring day.

The hotel's lobby and reception area certainly steals the show, but as you enter the guest room, you might be disappointed. The rooms are stuffy and less ventilation has made the guests feel this way.

The rooms look slightly outdated and the furniture looks aged as well. Paying a price like this, guests have felt that the room and bathroom didn't meet their expectations in terms of interior. Refurbishments are planned sometime in this year.

Holiday Inn Cincinnati-Eastgate i-275e uses electronic key cards for guests to access their room. In some of the instances, guests have had issues as these cards keep on getting deactivated and they had to visit reception to get it re-activated.