Positive Reviews
positive:
Great, quirky vibe
The history of the building, paired with its extensive art collection, makes this hotel a unique find in the city. The rooms themselves are filled with art, which gives the place an added charm that is often not often found in chain hotels.
positive:
Perfect location
The downtown, gallery-abundant location of this hotel means that anyone with an appreciation for art and culture will have no problem finding things to do within walking distance. Its proximity to many great restaurants also means there's no shortage of delicious food to try after a long day of sightseeing.
positive:
Helpful staff
Staff members at the 21c Museum Hotel are always looking to make guests' stays more enjoyable, offering enthusiastic recommendations, as well as professional assistance with any problems. And because the hotel is pet-friendly, they're dedicated to making sure any furry companions are also well taken care of during their stay.
Negative Reviews
negative:
Noisy at night
Unfortunately, because of the hotel's convenient downtown location, it is adjacent to a busy street filled with restaurants and bars with hours that tend to run a little late, especially on Friday and Saturday nights. Guests looking for a full night's sleep might want to keep a pair of earplugs nearby just in case.
negative:
Pricey for the experience
Some guests feel that while the staff is friendly and helpful and the rooms are stylish, room size and the lack of attention to detail doesn't make it worth its price.
negative:
Low-lit rooms
There have been concerns by some guests that the rooms are not lit to their liking, which makes it hard to work or read once it gets dark. A reading light might come in handy for anyone looking to stay up into the wee hours of the morning.