Hotel Fairfield Inn and Suites by Marriott Cincinnati Eastgate (Cincinnati, USA)

The staff at this hotel are extremely friendly and they always try to get to know guests by name. They go above and beyond in ensuring that guests have the best stay possible and that the customer service is second to none.

The guestrooms here are very spacious and well-laid out and the beds extremely comfortable. If breakfast is included in your rate you can fill up in the breakfast area which is always kept well-stocked with high quality produce including some hot items. The housekeeping team also do an excellent job of keeping the hotel extremely clean, both in the public areas and in the individual guestrooms.

The location is just off the highway and therefore convenient for those arriving by car. It is very convenient if you’re travelling to the area for sports’ fixtures. There are shops and restaurants close by including a grocery store for all the basics. For shopping lovers you will be able to stroll down to the Eastgate Mall which is located just a few minutes away.

Guests have been frustrated on arrival if they have not visited before as it quite difficult to find. The signs seem to send you the wrong way and therefore the access arrangements need to be improved. Previous guests have advised looking for O’Charley’s restaurant and turning into its car park.

There have been a few people who have reported minor maintenance issues, for example lights not working, climate control not working or a smelly room.

As this property is located just off the highway some road noise may be heard.