Positive Reviews
positive:
Yummy Breakfast Omelets
Guests remarked they really enjoyed the breakfast that include American breakfast items like cold cereals, waffles, biscuits and gravy, scrambled eggs and doughnuts, to name a few. A number of people really seem to enjoy the made-to-order omelets the most though.
positive:
Ideal for Traveling Multifamily
For people arriving with larger groups of family or friends, this hotel suited their purposes rather well. They enjoyed that the multiple bedrooms and a fair amount of space so no one felt too crowded.
positive:
Perfect for Dollywood and Beyond
For people coming to visit Dollywood, or the other area attractions, they were pleased to only be about a mile or less away. It made it convenient, especially after a long day at the park, since it didn't take too long to get back to the hotel.
Negative Reviews
negative:
Could Use a Good Refresh
Although guests commented that the hotel seemed clean, it did seem a bit past its prime. Guests mentioned that everything seemed a bit tired and they cited issues like doors that don't close properly, worn sofa cushions, dirty grout in the shower and worn carpets. Even among people who really enjoyed their stay they said that it could use aesthetic improvements and some routine maintenance.
negative:
Modern Stone Age Family Beds
Some travelers compared the beds to rocks because of the hardness. If you like a stiff mattress, you may like it here. However, for a number of guests, the beds were extremely uncomfortable.
negative:
Missing Kitchen Utensils
A number of guests mentioned that the rooms was missing utensils, making the kitchen area rather useless. However, things such as cookware, plates, and utensils can be requested from the front desk according to comments made by the hotel.