Hotel Riverside Motor Lodge - Pigeon Forge (Pigeon Forge, USA)

The location is very pleasing to guests, with a nice view of the mountains, especially from the higher floor and the local Food City branch being close to the property for whatever groceries or food items are required. There's also a gas station nearby as well as a selection of restaurants. Guests especially love the fact that the hotel is close to country singing star Dolly Parton's 'Dollywood Amusement Park', as well as other local attractions.

The staff members here are very friendly and courteous. They are helpful and available, but definitely not obtrusive, which is really appreciated. They don't mind going out of their way to assist the guests in any way possible. The rooms are clean and comfortable with daily housekeeping.

Both the pool and the pool area are kept spotlessly clean. The pool is heated when necessary, to ensure the comfort of the guests who use it.

Some of the guests were upset and rather confused because they ended up being quoted three different rates per night for staying on the property. There must have been some mix-up regarding the booking from the side of the staff.

Some have pointed out that the building and the rooms look a little dated and tired and could certainly do with some updating.

Quite a few of the fixtures and fittings here are no longer in good working order and need replacing on an urgent basis.