Guests report that the members of staff who man the front desk are friendly and helpful - when an issue arises they try their best to resolve it in a quick and efficient manner. So, if you choose to stay here, you should expect to receive a good standard of service.
According to feedback, this hotel offers a great location in the centre of Pigeon Forge. There are plenty of restaurants and shops nearby and many of the town's attractions are either reachable on foot or are just a short drive away.
The room rates at this hotel compare very favourably with other hotels in the area and this is one of the reasons guests choose to stay here. There is an acknowledgement that this hotel has drawbacks but for those looking for a central location in Pigeon Forge at a low price, then this is a reasonable option.
There are several reports from guests who have stayed here that the décor and overall appearance of this hotel is not the best. There are signs of wear and tear and the style of the furnishings and décor is dated.
Guests are disappointed with the quality of the beds at this hotel which made it difficult getting a restful night's sleep. They say that the mattresses are uncomfortable and in need of being replaced.
At times, it can be tricky for guests with cars to secure a space in the hotel's on-site car park.
Yes, Tennessee Mountain Lodge, Riverside By Oyo offers 2 pool areas.
No, Tennessee Mountain Lodge, Riverside By Oyo doesn’t allow pets.
Yes, Tennessee Mountain Lodge, Riverside By Oyo provides Parking, Accessible parking for guests.
Check-in at Tennessee Mountain Lodge, Riverside By Oyo is available from: . Check-out time is by .
Tennessee Mountain Lodge, Riverside By Oyo is located in 3571 Parkway, 37863, Pigeon Forge, USA.
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