Positive Reviews
positive:
You Won't Forget Breakfast
You can get your fill before heading out for the day while staying at Holiday Inn Hotel & Suites Rochester - Marketplace. The breakfast buffet leaves nothing to be desired, as it is well stocked and has delicious hot items each and every morning of your stay.
positive:
Hospitality Is Unbeatable
This hotel truly knows the definition of hospitality. Each staff member will greet you like a member of the family, and they continue this hard work mentality throughout your entire stay to keep you satisfied.
positive:
So Much Nearby
From shopping and restaurants to attractions, this hotel features a key location you will love. It is nice and close to just about everything, giving you virtually instant access to it all.
Negative Reviews
negative:
Could Be Cleaner
As you walk around your room and the hotel itself, you will likely notice that the cleaning crew is slacking off. The hotel isn't very clean and you can see it pretty clearly in the rooms and grounds.
negative:
Hotel Can Get Noisy
From other guests to larger parties staying here, the hotel fills up quickly, which means a decent amount of noise. The rooms don't block out the noise, which means you may be kept awake late into the night.
negative:
Service Takes A While
Whether you're getting a drink or waiting for food, you may end up waiting around for some time. The hotel's servers aren't very fast and struggle to keep up with the volume, so if you're in a hurry, you might want to go elsewhere.