Positive Reviews
positive:
Central location with easy transportation access
Radisson Hotel Rochester Riverside is located in an area where major establishments and attractions are easy to access. Moreover, the area has a number of shopping centers and convenience stores that are just within walking distance.
positive:
Reliable Wi-Fi connection is very helpful
Free and fast Wi-Fi access is available in the establishment. This is helpful, especially for those who are working online, and for those who wants to update their social media accounts.
positive:
Great value for money
The rates are relatively more affordable than that of the surrounding hotels. Given the great service, you will be getting more than what you have paid for. This is great news, especially for those who are following a strict budget when traveling.
Negative Reviews
negative:
Some staffs were not very accommodating
Most of the staff cannot be faulted with the way they treat guests - with respect and utmost care. However, some aren't as accommodating as the rest, making some guests feel dissatisfied. Such behavior is not tolerated in the hotel, though, and you can be sure that the management is continuously improving in this area.
negative:
Service in the restaurant is not so efficient
The on-site restaurant serves great food in justifiable prices. However, the service leaves much to be desired. The staff may not be able to be on time in serving your food, or they might not even get your orders correctly. However, this shouldn't be a major problem as there are many other dining establishments nearby.
negative:
Few rooms may be in need of updating
Some rooms in the hotel are already a bit tired, causing a certain level of discouragement to some of the guests. While this isn't evident in every room, updating the facilities and amenities will definitely be a huge plus factor for the hotel.