Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel (Des Moines, USA)

There were many comments from guests who found that their rooms were very clean. In many cases, this was a relief because they wanted reliable accommodations that were hopefully at least as tidy as what they live in while at home.

Guests gave very favorable reviews about the quality of the beds here. They said they slept very well on the mattresses and thought the sleeping surface was soft, yet supportive. As a result, you can anticipate getting very restful sleep while staying at this hotel.

There were numerous guests who said their stays were much improved due to the availability of the hotel shuttle. You can use it to get to attractions that are a short distance away from the property. Guests said the drivers were usually very courteous and prompt.

Guests were often bothered by noises from guests who were in nearby rooms or talking while in the hallways. This issue suggests the rooms need better soundproofing so that the exterior noises will not affect the surrounding rooms so badly. You may want to pack some earplugs.

Don't expect to get extensive workouts in when staying here. Guests warned that the gym is very small, and that it did not have a good selection of different types of equipment. Still, these issues alone did not make guests wish they had chosen an alternative place to stay.

Many hotels offer complimentary breakfasts, and guests often expected the same at this property. Unfortunately, a free breakfast is not included in the room rates, which caused some guests to say they'd look for other hotels that offered one for future trips.