Positive Reviews
positive:
Boutique style rooms
Rooms at this hotel are very well designed with high ceilings and quality decoration and furnishings. Guests like the style of the rooms saying that they have an old European charm, yet with all modern amenities, and a cosy atmosphere. Beds and pillows are luxurious and comfortable.
positive:
Delicious complimentary breakfast
Guests enjoy their breakfast on a morning saying that the buffet selection is good and that the hot breakfast items such as omelettes and waffles, which are made to order, are delicious. Even better, the cost of breakfast is included in the price.
positive:
Excellent central location
Guests highly rate the location of this hotel. It is right in the heart of downtown Des Moines so you will have easy access to everything the city has to offer, with good shopping, and entertainment including the theatre, bars and restaurants all nearby.
Negative Reviews
negative:
Some rooms may be noisy
With any
city centre hotel, some noise is to be expected from the hustle and bustle of
daily life. Guests with rooms at the front of the hotel say that they can hear
some traffic noise, with some guests saying specifically that they hear cars racing
on the road at night!
negative:
Bar is a pricey
While what
things should cost is subjective, depending on various factors including where
the hotel is and what the guest themselves is used to paying normally, some
guests do say that the cost of drinks and snacks at the hotel bar are too
expensive.
negative:
Slow Wi-Fi
While guests appreciate that the Wi-Fi is free, some said it worked a little too slowly for them. If superfast Wi-Fi is important to you then this may be disappointing, but otherwise the Wi-Fi does work and so you will be able to keep in touch.