Positive Reviews
positive:
Exceptional cleanliness levels
You won't be finding dirty carpets or messy rooms anytime soon at Marriott Des Moines Downtown Hotel. The housekeeping staff know exactly how and when to do their job. Not only do they service the rooms each day, but the housekeeping staff take pride in what they do making this hotel all the more cleaner. .
positive:
Convenience of location and skywalk
The location of this hotel makes it easy to get around the city, with many popular spots and destinations within walking distance, you'll find tons of entertainment and dining options in the surrounding area. There is also a skywalk connected to the hotel that will take you directly to Iowa Events Center and Wells Fargo Arena. .
positive:
Attentive, caring staff
From the moment you walk in to the lobby till the moment you leave, you will feel taken care of in every aspect concerning your stay. The staff are always smiling and willing to help, making you feel right at home. Whether its an extra pillow you're needing, or just some advice on the surrounding area, they will do the best they can in attending to your needs. .
Negative Reviews
negative:
Expensive in-room Wi-Fi
This hotel does not provide free Wi-Fi in the private rooms, making it difficult for guests on business or guests who just want to stay connected to social media. This can increase the total amount spent on a trip by quite a lot. .
negative:
Parking can be a problem
Marriott Des Moines Downtown only provides an on-site valet parking service, something that most guests do not want, but are forced to use. There is limited off-site parking available and the valet service is quite expensive. This will dramatically increase your total amount paid for your trip. .
negative:
Some might find it outdated
Although most guests enjoyed their stay at this hotel, some feel as though the hotel could do with some updates in terms of decor and furniture. This would do a lot to help the overall image of this hotel. .