We’re comparing great hotel deals for you...

    Crowne Plaza Hotel Dallas Downtown, an IHG Hotel (Dallas, USA)

    Crowne Plaza Hotel Dallas Downtown, an IHG Hotel (Dallas, USA)

    About Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

    Crowne Plaza Dallas Downtown features a rooftop pool, nightclub, and trendy bar. The hotel is located at the heart of downtown Dallas, five blocks from Dealey Plaza. Guestrooms are equipped with cable TV, microwave, refrigerator, and complimentary Wi-Fi. A work desk and ergonomic chair are also included. Some rooms also feature a balcony. Guests can exercise in the hotel’s 24-hour fitness center or relax on the rooftop terrace. The hotel also houses a 24-hour business center and various meeting facilities. A local shuttle service is available, as are valet and self-parking options. The hotel’s on-site restaurant, THRIVE, serves breakfast, lunch, and dinner. The hotel also features a stylish round bar. Crowne Plaza Dallas Downtown is situated a short walk from the John F. Kennedy Memorial and Sixth Floor Museum. Dallas World Aquarium, American Airlines Center, the House of Blues, and Dallas Convention Center are all located within a mile of the hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pets
    • A/C
    • Restaurant
    • Gym

    Rating overview

    6.6
    trivago Rating Index® based on 11509  reviews from:
    • Hotels.com(6.6/10),
    • LocationVery good  8.1 / 10
    • RoomsGood  7.5 / 10
    • ServiceGood  7.6 / 10

    Positive Reviews

    positive:

    Downtown location close to Dallas attractions.

    Guests report that Crowne Plaza Dallas Downtown is conveniently located in downtown Dallas, close to many of the city's attractions. The likes of Dallas World Aquarium, the Old Red Museum of Dallas County History, and Renaissance Tower are all just a short walk away. Meanwhile, history buffs get a kick out of the hotel's close proximity to Dealey Plaza and the JFK assassination site.

    positive:

    Rooftop pool and terrace proves popular.

    The hotel features a rooftop pool and terrace that proves popular with guests. While some suggest that the pool itself could do with a little upkeep, few argue that the city views on offer are impressive, especially at sunset.

    positive:

    Local shuttle service comes in handy.

    The hotel offers a complimentary shuttle service to a number of locations in the local area. Guests react positively to this service, reporting that it makes sightseeing that much easier.


    Negative Reviews

    negative:

    Guests suggest property refurbishment needed.

    A number of guests staying at Crowne Plaza Dallas Downtown report that the hotel is not in the best shape and suggest refurbishment is in order. Common concerns include tired-looking furniture, damaged gym equipment, noisy and faulty air conditioning units, and drab décor.

    negative:

    Local neighborhood undesirable to some.

    According to reports, the neighborhood surrounding the hotel is subject to vagrancy and crime, while homelessness is a big issue in the area. All of this can prove disconcerting to some guests.

    negative:

    Hotel staff not always friendly.

    While some guests find the hotel staff to be accommodating, a number of guests report experiencing unfriendly and unhelpful members of staff during their stay.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Gym
    5. Terrace
    6. Porter service
    7. Pets allowed
    8. Non-smoking rooms
    9. Restaurant
    10. Snack bar
    11. Sun umbrellas
    12. Deck chairs
    13. Towels at the pool
    14. WiFi in public areas
    15. 24-hour room service
    16. Free WiFi (public areas)
    17. Housekeeping
    18. Free WiFi
    19. Breakfast
    20. Hand sanitizer provided
    21. Temperature screening
    22. Masks provided
    23. Safe distance
    24. Response protocol
    25. Online check-in/check-out
    26. New safety protocols
    27. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Shower
    2. Openable windows
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly
    Food and beverage
    1. Diabetic food

    Contact

    1015 Elm Street,  75202,  Dallas,  USA
    Telephone: +1(214)7425678 | Fax: +1(214)3793577 | 

    Frequently Asked Questions about Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

    • Is there a pool area at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

      No, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

      Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

      Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel provides Accessible parking for guests.

    • Where is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel located?

      Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is located in 1015 Elm Street, 75202, Dallas, USA.

    • Which popular attractions are close to Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

    Interesting hotels nearby Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

    These hotels may also be interesting for you...

    Destinations nearby Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

    Other destinations close to Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

    Explore nearby attractions