About Homewood Suites Dallas Downtown
A home away from home in the heart of the city, the Homewood Suites by Hilton Dallas Downtown is minutes from the Dallas Convention Center, the DART rail station, and the Arts District.
Guests can choose between studio, one-bedroom, and two-bedroom suites, each featuring a full kitchen with a stovetop, refrigerator, dishwasher, and microwave. High speed Wi-Fi is complimentary throughout the building.
The Homewood Suites by Hilton Dallas Downtown is entirely smoke-free. Fit travelers will find an indoor pool, fitness center, and basketball court on site.
Guests enjoy a daily hot breakfast buffet on the house, as well as complimentary drinks and snacks at the evening social, held four nights a week. A 24-hour Pavilion Pantry Market and grocery shopping service are also available.
Nearby attractions include the Dallas Aquarium, Perot Museum of Nature and Science, and the American Airlines Center, home of the Dallas Stars and Dallas Mavericks.
Positive Reviews
positive:
Great location
Guests rave about the hotel's location, noting that many of the city's top attractions (the West End, Arts District, Aquarium, Sixth Floor Museum, Dealey Plaza) and restaurants are within comfortable walking distance. Sports fans appreciate that American Airlines Center is nearby as well. For destinations further out, including the airport, guests can take the DART, as the rail station is just a few steps away.
positive:
True Southern hospitality..
The front desk staff have received many rave reviews for their friendly and professional customer service. Compliments also go to the chef: guests are generally very pleased with the quality and variety on offer at the complimentary breakfast buffet and evening social, which also includes a choice of draft beers and wine.
positive:
Clean, comfortable rooms..
Most guests describe the rooms as very clean and modern, with comfortable beds and well equipped kitchens. Families and groups enjoy the added space and privacy of the one-bedroom and two-bedroom suites. The gym, pool, and laundry room are all described as very well maintained and nicely equipped.
Negative Reviews
negative:
The downside of downtown..
Though guests widely consider the area very safe for walking in the daylight, a few guests felt uncomfortable on the streets after dark, in part due to the crowd attracted by the nearby rail and bus station.
negative:
Climate control issues..
A few guests had difficulty adjusting the room temperature, or else found the air conditioning too noisy for a good night's sleep. Others were kept awake by passing trains or the elevator.
negative:
Mandatory valet parking..
While most guests found the valet staff friendly and efficient, a few were inconvenienced by a long wait for their keys. Some also felt the charge for parking to be a bit steep for the area.