Positive Reviews
positive:
Unbeatable location in South Beach
When it comes to location in South Beach, few can match the prime location of the oceanfront Sagamore. Previous guests have been thrilled with the hotel's direct beach access and position on Collins Avenue, whilst other popular Miami areas like Ocean Drive and Lincoln Road are within walking distance.
positive:
Large and well-equipped suites
The suites at the hotel have generated many rave reviews from former visitors. As well as being huge in size, the suites are judged as well-equipped with many modern and high-quality amenities such as a large flat-screen television, refrigerator, cooktop and deluxe toiletries.
positive:
Very friendly customer service
Although a minority has criticized the attentiveness of the staff at times, most had a great experience when it came to the customer service provided. The staff at the Sagamore is reportedly very friendly and accommodating in general.
Negative Reviews
negative:
Wi-Fi a disappointment
A variety of previous visitors to the Sagamore did not have an enjoyable time with the free Wi-Fi that is supplied. It has been claimed that the Wi-Fi is slow and not dependable when it comes to completing more strenuous Internet-related tasks.
negative:
Fitness center and pool areas small
The size of both the fitness center and outdoor pool has garnered some negative comments from past visitors. These facilities are considered small, which can make it tricky to enjoy these areas of the hotel if they are busy with other guests.
negative:
Worn furnishings
Although the rooms at the Sagamore are regarded as clean and well-maintained for the most part, a number of former guests have said that the furnishings are not in the best condition. Along with some supposed scuffs to the furniture, the sofa beds have also received disapproval for being uncomfortable to sleep on.