Grand Beach Hotel (Miami Beach, USA)

An overwhelming amount of visitors claimed they not only had great views of the beach and Atlantic Ocean, they also found the staff super helpful and attentive to all their needs. Put it together and most visitors had a great trip.

Guests who used the pool facilities commented that they loved the idea of a pool for families and one for adults only. Business travellers or couples felt having their own pool made the stay more enjoyable.

A number of people remarked they were quite happy with the room size and the cleanliness of the rooms. Many said it was exactly what they would expect from any location claiming to be a grand hotel.

While many guests did enjoy their treatment from the staff, there were visitors who felt their complaints were unaddressed, as if front desk and managers are indifferent to their concerns or questions.

A few visitors mentioned that Wi-Fi, which is touted as no charge, isn’t really free since it’s included in the daily resort fee. They also mentioned other ‘free’ items like beach access, beach accessories, etc. also fall under the free umbrella yet are p

While most people seemed to enjoy their stay, some guests mentioned things such as the guest rooms weren’t as clean as they should be and valet parking is nothing special, which makes the hotel seem more expensive than necessary.