Positive Reviews
positive:
Excellent activities for kids
Most guests love outdoor water activities, saying that they are perfect for kids between 0-12. They suggest participating in MagiQuest, a fun children's activity, and taking kids to lazy river and the play fort for another fun and exciting experience.
positive:
Great dining options
Many guests note that restaurants at the property offer great variety at reasonable prices, saying that the food and the service are great. Some guests recommend taking a full package as it significantly reduces cost of dining at the premises.
positive:
Clean, well-furnished rooms
Most guests say that the property is clean and well-cared for, saying that the employees take great pride in their hotel, and strive to keep the bar high. Rooms are clean and furnished modernly, with large refrigerators and microwaves, which are great for families on a budget that want to cook their own meals.
Negative Reviews
negative:
Odor in the hallways
Several guests say that there is a distinct odor that lingers in the hallways, contributing it to elevated humidity levels at the property. They note that the odor is not offensive however, just present, and say that it's mostly not noticeable in the rooms.
negative:
Check-in can be lengthy
Some guests remark that the check-in process can drag out, especially if the hotel is crowded or if there is a group checking in. They suggest coming to the property around 3 PM to avoid having to wait for the housekeeping crew to finish with the room, as check-in is at 4 PM.
negative:
Waterpark bathrooms require more care
Several guests note that, while the property is clean and maintained, the same can't be said for bathrooms in the waterpark. They note that they should be cleaned regularly, saying that the facilities get dirty due to the amount of people that go through them daily.