Positive Reviews
positive:
Excellent location next to the beach
The location of the Ocean Five Hotel is arguably its greatest asset - an opinion shared by many past visitors. Not only is it positioned right next to the beach, but the hotel is also within walking distance of most attractions that Miami Beach has to offer such as Lincoln Road and South Pointe Park.
positive:
Friendly and helpful customer service
Most previous guests to the hotel complimented the customer service that they received. The staff is said to be warm and friendly, while they will also apparently help out whenever possible.
positive:
Cleanliness standards well-maintained
Despite some complaints, the majority of former visitors were very happy with the level of cleanliness on display at the Ocean Five Hotel. In particular, the rooms are judged as being constantly clean.
Negative Reviews
negative:
Small and tired rooms
The rooms at the Ocean Five Hotel, while considered acceptable overall, have received some criticism from past visitors. As well as some being small in size, the rooms are reportedly showing signs of wear and tear in certain areas.
negative:
Poor breakfast selection
The complimentary continental breakfast served up by the hotel has produced negative reviews for the most part. It has been stated that the selection and quality of the breakfast is substandard, and the presentation of the buffet with plastic cutlery used was also condemned.
negative:
Various problems bring the hotel down
A variety of other negatives are regularly mentioned by previous visitors to the Ocean Five Hotel. The lack of an elevator and swimming pool/recreational spaces has been lambasted on a number of occasions, while the supposedly loud air conditioning and intermittent Wi-Fi have both been problematic.