My Place Hotel Rapid City (Rapid City, USA)

Travellers tend to feel well-rested when they leave this Rapid City aparthotel. They love the large bedrooms in apartments and can't say enough good stuff about comfy king-size beds with heavenly pillow-top mattresses. Several also mention fluffy pillows and guests feel positively caressed by super-soft bed linen.

Reviewers like the out-of-town location of these apartments, next to Black Hills Visitor Centre and just off Interstate 90. Reviews confirm a supermarket and chain restaurants four miles further along the road. Travellers visiting Mount Rushmore National Memorial like the hotel's direct access to Route 16.

Guests often express their gratitude for the 24-hour coffee bar in this aparthotel's reception. Many head straight there when they open their eyes. They find the complimentary amenity well-stocked with creamers and sweeteners. Reviews frequently testify to the high-quality of the coffee beans used!

Several travellers have groused about the under-equipped kitchen facilities in suites. Some guests have expressed surprise at having to buy their own coffee filters, while others are baffled by the presence of a stove top and microwave but no pans to cook with or dishes to eat from.

The housekeeping at this aparthotel is a bit thin on the ground according to some reviewers, who suggest the service is not provided daily. The occasional guest reports dirty towels piling up and garbage bins overflowing. However, the majority of guests find room facilities very clean overall.

Though most travellers' stays pass without incident, a few guests have found check in/out to be a messy affair. Others have noted staff apathy when problems with rooms arise. Travellers occasionally report wrangles over rates, which were agreed on and then forgotten on the final bill.