Motel HomeTowne Studios by Red Roof Raleigh – Durham (Durham, USA)

Guests say that the location of this establishment is ideal, close to a grocery store as well as several restaurants, including the Golden Corral Buffet and a local barbecue house next door. Guests added that the environment was peaceful, making this a good place to stop.

Guests here said that they appreciated the attitude of the office staff, who pulled out all the stops to ensure that their guests had the best experience possible.

Guests said that, at the price, this was a reasonable choice for a place to stay at this location.

Guests report that the rooms at this establishment smelled of smoke, and were badly maintained, with evidence of mould and mildew. The linens and bed covers were stained and soiled, and the bathrooms didn't appear to have been cleaned. Cleaning services in general were sporadic, when they were provided at all, and were not of a professional standard. Housekeeping services seem to have been deficient too, as linens and towels were reported to remain unchanged during entire stays.

Guests said that they were disappointed with the standard and range of amenities provided in their rooms, reporting that they had to ask the front desk for all that they needed, including basics such as pillow cases, toilet paper, hair-dryers, cooking utensils and dishes.

Guests say that this establishment could use an upgrade, as the furniture is dated and/or damaged.