Positive Reviews
positive:
Fantastic Hotel Staff
Guests say the staff at this hotel are friendly, helpful, and professional. They go above and beyond the make sure guests are happy. You'll be greeted with a smile no matter the time of day. Guests say staff will recognize if you are a repeat customer, as they are well-trained and courteous.
positive:
Comfortable Accommodations
Rooms are clean, spacious, and comfortable. Showers have lots of room, ample hot water, and excellent water pressure. There are plenty of outlets available for charging your electronic devices. Guests say the free Wi-Fi is strong and consistent.
positive:
Central Triangle Location
This hotel is conveniently located for the Research Triangle Park area. It's a good location for access to RDU Airport, Southpoint Mall, and easy access into Raleigh, Durham, and Chapel Hill. Three major universities are located nearby. This hotel also offers easy access onto Interstate 40 which makes travel around the area a breeze.
Negative Reviews
negative:
Some Amenities Lacking
Many guests say that this hotel does not include a microwave or refrigerator in the room automatically, as described on the website. If you require one in your room, be sure to request that upon making your reservation as they do have some on hand that they can place in your room prior to arrival.
negative:
Breakfast Service Disappoints
Guests don't like that breakfast is not included in the price of your stay. They say if feels like this change is to cater to the business traveler. Guests also don't like that a breakfast buffet is not available for purchase, and that they must purchase items a la carte.
negative:
Noisy Air Conditioning
The air conditioning units in this hotel are the old style that are very loud as they cycle on and off. This can be disruptive to your sleep. You may want to pack a set of earplugs.