Hotel Millennium Durham (Durham, USA)

Guests should not miss the great dining experience the hotel has in store for everyone. The on-site restaurant not only serves great food, there are also more than enough seats to ensure that everyone's needs are properly attended to.

The staff are proactive when it comes to providing excellent service to guests. They are always willing to go out of their way just to ensure that each guest gets the satisfaction that they have paid for. Moreover, they are also quick to respond to different emergencies.

Millennium Durham ensures a great sleep to all guests with the very comfortable beds provided. They are not too soft, but not too stiff as well - a great mix that most guests prefer. Additionally, the pillows are also very cozy to use.

The housekeeping staff are efficient in doing their job most of the time. However, there are also moments when they fail to ensure that the rooms are kept clean. They may fail to properly clean the floors, or they may also fail to immediately replace dirty linens.

Although Wi-Fi is provided for free throughout the hotel, the slow and unreliable Internet connection makes it inconvenient for those who are working online. Moreover, this could also be very discouraging for guests who enjoy updating their social media accounts every now and then.

Non-smoking rooms are available in the hotel. However, some guests have complained that when they checked-in, the rooms actually smell of smoke. This could be displeasing, especially to those who have great expectations of the rooms they have booked.