Hotel Welcome Inn (Indianapolis, USA)

Reviewers liked the location just off highway I-70 and the Interstate 465 ring road for offering easy access to the heart of Indianapolis. There were also handy roadside amenities like convenience stores, eateries and gas stations nearby. Some guests, however, had safety concerns about the surrounding area after dark.

Many budget-conscious reviewers said they enjoyed a comfortable stay in clean surroundings at this property, which was reportedly basic but fine for a short stay. The competitive room rates, pet-friendly policy, free parking and free expanded cable channels were factors in plenty of guests describing the motel as offering decent value for money. However, some critics said the rooms were a bit small and that charges for Wi-Fi were a drawback.

Personnel were often described as friendly, courteous and efficient. Reviewers often said check-in was generally hassle free although there were isolated reports of mix-ups with reservations on arrival.

Sounds from neighboring rooms and corridors were sometimes audible, which attracted negative comments from some light sleepers. There were also a few claims of smoke smells in certain rooms despite the property's non-smoking policy.

Some critics suggested there was work to do to improve cleanliness standards and address issues like stained bedding in some rooms, dirty floors, mold in some bathrooms and accumulations of dust beneath some of the furniture. There were also occasional claims that pest control measures could have been more robust.

There were claims that some of the rooms had outdated features that would benefit from an overhaul. These included tired-looking furniture, older TVs and sagging mattresses. Maintenance issues reported included occasionally malfunctioning lights and cigarette burns in some of the rooms.