Positive Reviews
positive:
Vibrant and well-reviewed bar
Whether it is salad, seafood dishes, steak or a cold local brew beer you are craving, the hotel's bar has the perfect food and drink selection for you. Furthermore, the bar is also loved by the guests for its live atmosphere and friendly service, not to mention the partial view of the river that it offers.
positive:
Ideal for business travelers
The Westin Waltham-Boston does not have much distraction, making it an excellent choice for business travelers. The hotel is known as a premier choice for conferences too. Moreover, if you are a gold member, you'll be provided with a strong and reliable Wi-Fi connection for free.
positive:
Well-performing and friendly receptionists
The staff members at the front desk receive wide acclaim from the guests as they always readily provide relevant and helpful information. If you're hesitant about any accommodations, you can always ask the manager to give you a tour around.
Negative Reviews
negative:
Pricey valet parking service
Parking in the hotel garage could be expensive. Guests have also reported that the valet parking service offered by the hotel does not appear to be very efficient. However, there are a lot of spaces and parking options just around the hotel.
negative:
Slow service at the restaurant
While the quality of food and the live Jazz music are loved by many guests, many still complained about the slow service at the hotel's restaurant. There's a limited space for everyone. In addition, you would have to wait for ten to 15 minutes until your orders are served.
negative:
Walls are quite thin
You could hear other guests in the hallway loudly and clearly. You can especially hear doors opening and closing, which could be a problem if you are a light sleeper. When you experience this issue, do not hesitate to request for a room replacement.