Positive Reviews
positive:
Affordable rates
Super 8 Pittsburgh Monroeville is probably one of the most affordable properties under the chain. Even the tax charged upon checking-out is low. Moreover, there are malls and restaurants having walking distances from the hotel, which means that you can cut on transportation costs.
positive:
Friendly and outstanding staffs
One of the assets of this hotel is definitely the staff. The employees give you the VIP treatment you truly deserve. The front desk staff welcomes you with bright smiles and check in is done quickly. Even the security guards are helpful and friendly. Moreover, the level of hospitality from start to finish is consistent.
positive:
Environment is tranquil and safe
The immediate area is peaceful and you don't have to worry about traffic noise. In addition, the walls are thick enough to block the noise from the corridors and adjacent rooms. Moreover, you are assured to sleep well at night even if the hotel is fully booked.
Negative Reviews
negative:
Some guests can cause disturbance
There are times when some people get drunk after a party and knocks on every door in the entire floor. However, this is not clearly the hotel's fault. You also don't have to worry that much since the staff is alert when it comes to responding to these situations.
negative:
Hotel is a bit hard to find
You might encounter some hardships finding this hotel if it is your first time at Pittsburgh. Thus, you are advised to have a map or GPS. You can also call the staff and ask for clear instructions before going to the hotel.
negative:
Policies are not strictly imposed
The property should be smoke-free but the hallways sometimes smell like smoke. However, the smell is not that intense. You can also ask the staff to spray air fresheners.