Hotel Ste-Catherine (Montréal, Canada)

With a central position in Montreal's Gay Village that is surrounded by restaurants, shops and attractions, the location of the hotel has proven popular with many previous guests. Points of interest such as Old Montreal are also within reasonable walking distance from the property.

The free Wi-Fi service provided by the accommodation was judged favourably when taking into account the general reaction of former visitors. The Wi-Fi was usually seen as reliable and fast for most Internet-related tasks.

Based on the feedback of the majority of past guests, the hotel delivered a pleasant service overall. When it came to the staff members representing the property, they were regarded as polite and welcoming for the most part.

Former visitors have often been left dissatisfied about the condition of the accommodation's rooms. As well as apparently featuring outdated amenities and décor, the rooms were also said to be suffering from noticeable distress.

According to the sentiments of a sizeable amount of past guests, the hygiene levels of the hotel were not at an acceptable standard. Along with the regularity of the housekeeping receiving criticism, issues such as pungent smells and unclean bathrooms have been reported.

Despite being inclusive, the breakfast has proven to be a source of grievance for most previous visitors that stayed at the accommodation. In particular, the supposedly limited variety of the breakfast was lambasted, while the dining room itself has been labelled as overly cramped.