Positive Reviews
positive:
Complimentary airport shuttle provided.
Guests staying at Comfort Suites Hobby Airport are quick to praise the complimentary airport shuttle service provided by the hotel. According to reports, the shuttle makes for hassle-free transport to William P. Hobby Airport.
positive:
Pleasant and accommodating staff.
The front desk staff at the hotel has a reputation for being friendly, accommodating, and helpful. Guests report that check-in is quick and easy, while any complications are attended to in a prompt manner.
positive:
Good-sized suites make for a comfortable stay.
Past guests have described the hotel's guest suites as being a good_x000D_ size, going on to state that these spacious suites make for a comfortable stay._x000D_ Meanwhile, reports suggest that these suites are large enough to accommodate_x000D_ families traveling to Houston.
Negative Reviews
negative:
Local neighborhood not all that endearing.
According to reports, Comfort Suites Hobby Airport is located in a neighborhood that lacks charm, which proves unsettling for some. That being said, guests report feeling safe and secure when inside the hotel.
negative:
Cosmetic improvements in order.
A number of guests have suggested that the hotel would benefit from a few cosmetic changes, reporting that the hotel can be a little worn around the edges. Others report that recent upgrades have improved the quality of the hotel significantly.
negative:
Tired gym equipment in need of replacement.
Some guests are disappointed by the state of the hotel's small fitness center. According to reports, the gym equipment is old and, in some cases, non-functioning. Guests looking to maintain their training regime while traveling may wish to keep this in mind.