Positive Reviews
positive:
Handy roadside location near the airport
This motel's location just off Interstate 45 in south-eastern Houston, Texas, appealed to air passengers using William P. Hobby Airport as the terminal was nearby. Moreover, guests said it was simple to reach museums, sports venues, universities and downtown Houston's numerous attractions. There were also conveniences like petrol stations, bus stops and restaurants in the vicinity.
positive:
Shared amenities and sleek, modern rooms praised
Many visitors sang the praises of the simple but well-cleaned, spacious and sleek rooms with modern decor and laminate flooring. Budget-conscious reviewers often felt the price-to-value ratio was favourable to guests, considering the usually competitive room rates. The outdoor swimming pool was also a popular feature.
positive:
Reports of good customer service
The pleasant, obliging and professional personnel reportedly often went the extra mile to ensure visitors had a good stay. Many guests said they experienced a quick and easy check-in too. Those travelling with their furry friends appreciated the pet-friendly policy. The free airport shuttle bus, also appealed to guests as it took the hassle out of the short journey to the terminal.
Negative Reviews
negative:
Occasional free Wi-Fi grumbles
Critics welcomed the availability of free Wi-Fi at this motel. However, several were annoyed by sometimes sluggish speeds or an occasionally spotty signal.
negative:
Noises, smells and security concerns reported
Light sleepers sometimes blamed thin walls for enabling them hear nuisance noise from neighbouring rooms and corridors. Lingering smoky odours or musty smells also disappointed reviewers in certain rooms. Several guests voiced occasional doubts about security measures when they saw possible non-guests hanging around in the parking lot.
negative:
Flaws mentioned in some rooms
There were occasional cleanliness and maintenance grumbles about weak water pressure, dim lighting and inadequately cleaned linens from travellers in certain rooms. Others claimed they struggled to regulate the room temperature.