Hotel Sonesta Simply Suites Albuquerque (Albuquerque, USA)

Guests felt that the hotel is not only budget-friendly but also offers convenient amenities such as the in-room kitchenette, the free use of the laundry facilities, the Candlewood Cupboard for snacks and items you may have forgotten to pack, and they also liked the fact that you can bring your pets along.

The hotel is located close to I-40, which makes for an easy commute center of town, so that you can be downtown, at the University of New Mexico campus and the Coronado Center in less than ten minutes of driving.

According to many guests, the front-desk staff is professional and tries to be as helpful as possible.

Some of the rooms aren't all that pleasant, as guests particularly focused on the tower building, which requires a rather lengthy walk from the parking lot and front desk to get to your room. Guests also stated that the appliances are outdated, the fans were noisy, and Wi-Fi was all but non-existent.

A few guests had trouble with their reservations, as they were charged more than required or for expenses they didn't occur, and they found the refund process to be quite lengthy and bothersome due to follow-up communications being necessary.

Some guests found bugs, leftover food, sticky floors and trash in their rooms, the tubs weren't cleaned well and the rooms had a bit of an odor. They also noted that some of the housekeeping staff was rude, and that sometimes they showed up late or not at all when requested.