Positive Reviews
positive:
Homey and well-equipped rooms
Guests admired the fact that most of the rooms here resemble and give the comfort of home. There are amenities that you can find in your own residence, such as mini-fridge, microwave, and seating areas. The modern curved couch especially makes the rooms feel very homey according to guests.
positive:
Absolute stress-free online reservations!
One week before arrival at Courtyard Dallas Richardson at Campbell, you can phone the hotel to confirm your reservation. Almost all of the time, many of the guests noted that online reservations were received by the hotel efficiently, including all their specific demands and requests.
positive:
Plenty of indoor and outdoor dining options
Most guests appreciated the many dining options in and around the hotel! There is a bar and cafe on-site that is open until midnight, so you do not have to walk outside for a refreshing drink. A snack market is also available if you're craving for chips. Furthermore, if you want to eat outside, there are many restaurants within the vicinity.
Negative Reviews
negative:
Various issues with the beds
There were reports of previous guests that beds were indeed hard and uncomfortable! A few of them even stated that the beds in this property were the worst beds they have ever slept on in their lives.
negative:
Humid hallways and rooms
According to guests, hallways are hot and sticky on most days as the hotel is located at a very humid area. Some guests even felt that the rooms were too hot despite the air-conditioning system provided.
negative:
Unimpressive check-in service
Do not feel offended if you weren't greeted at the front desk, as the receptionists were reported by previous guests to be always busy with the crowd at the lobby. Upon arrival, most guests have to wait at the lobby before their keys are handed.