Positive Reviews
positive:
Shared amenities and well-equipped rooms appealed
Visitors said their bright and spacious rooms were usually clean and tidy. There was also praise for the cosy beds and shared facilities like the indoor hot-tub and fitness centre. Guests appreciated the variety of room types featuring distinct decor or additional features such as spa baths. The rooms were reportedly well-equipped with mini-fridges, coffee-makers and microwaves plus flat-screen TVs. Those prioritizing affordability welcomed the wallet-friendly room rates and frequently remarked that they got reasonable value for money.
positive:
Suburban location near freeway and shopping
This modern budget hotel's suburban location off US Route 151 and Interstate 90 proved popular with guests because there were filling stations, bus stops and eateries nearby. Drivers loved the free parking and said it was easy to access downtown Madison plus universities, parks and the airport. Shopaholics were delighted to be so close to a major shopping mall.
positive:
Upbeat about customer care and free breakfast
The complimentary continental breakfast featuring waffles and eggs was a pleasant bonus for diners. Animal owners welcomed the pet-friendly policy. Reviewers appreciated the good customer service and quick check-in they received from friendly, helpful and attentive employees.
Negative Reviews
negative:
Free Wi-Fi grumbles
The availability of free Wi-Fi was a bonus for many reviewers. Nevertheless, certain critics claimed the network occasionally suffered from slow speeds and a patchy signal.
negative:
Maintenance and cleanliness problems
Critics occasionally had cleanliness and maintenance grumbles in some rooms. These included bathrooms and carpets that could have been more comprehensively cleaned, non-functioning air-conditioning, dated decor and marked walls.
negative:
Annoying noises and smells detected
Light sleepers occasionally claimed that nuisance noise travelled too easily from adjacent rooms and corridors. Furthermore, certain rooms facing the freeway were reportedly exposed to traffic noise at times. Musty smells and lingering smoky odours bothered travellers in several rooms.