Positive Reviews
positive:
Attention to every detail
Visitors to The Madison Concourse Hotel have commented that the staff will make sure your every need is satisfied. You can be assured that even if you are allergic to nuts, the chef will have a special nut-free dessert prepared for you.
positive:
Great location
Visitors are conveniently located within walking distance to shops, dining options and plenty of entertainment. If you are without a vehicle during your vacation there is enough to do close by to the hotel. Even Capital Square is just a 5-minute walk away in the heart of the city.
positive:
Great for families
Guests with families have found this hotel to be very child friendly. It may be convenient for the older children to enjoy an afternoon at the on-site gaming arcade or pool, while the adults explore the local tourist attractions. Many families feel completely safe and secure to walk to the nearby attractions.
Negative Reviews
negative:
Elite rooms not so elite
There have been a number of guests who felt the need to spoil themselves by booking a room on one of the top three floors. These rooms present themselves as newly renovated, upscale and up-size, with a few complimentary appetizers included. While these guests have thoroughly enjoyed the added extras, a number of them did not feel it was worth the price.
negative:
Make sure where your room is located
If you love loud noise and the sound of children having fun around the pool area, then you will be fine in a room next to the entertainment, however if you prefer peace and quiet, then make sure you reserve a room far away from the action. Some guests have needed to request another room due to the high noise level.
negative:
Breakfast is so good, its gone quickly
Travelers who like to sleep-in should be aware that the breakfast starts quite early in the morning, and is usually finished after a couple of hours. If you like to start your day off with the on-site breakfast, be there early, or you may just be left with very little to choose from.