Positive Reviews
positive:
Exceptionally clean
Guests have loved the cleanliness levels when staying at Residence Inn Portland Downtown Waterfront Hotel. It is always great to know that the private areas will be thoroughly cleaned as each guest leaves and the room awaits the next. The housekeeping staff doing an incredible job of keeping these areas in pristine condition.
positive:
Great scenic location
The location of this hotel gives you the chance of a wonderful view of the waterfront and harbor. Depending on where your room is located, ocean views are possible in some rooms. There are many shopping, entertainment and dining facilities within close walking distance from this hotel. This means you can save money by walking to where ever you need to go. The location of this hotel gives you the chance of a wonderful view of the waterfront and harbor. Depending on where your room is located, ocean views are possible in some upper rooms. There are many shopping, entertainment and dining facilities within close walking distance from this hotel. This means you can save money by walking to where ever you need to go.
positive:
Fantastic free breakfast
Residence Inn Portland Downtown Waterfront Hotel offers you a free full American breakfast each morning as part of your stay. This breakfast includes a range of fresh hot and cold foods including beverages. There is something for everyone, whether you ar a vegetarian or a bacon and eggs lover, this breakfast won't disappoint. Residence Inn Portland Downtown Waterfront Hotel offers you a free full American breakfast each morning as part of your stay. This breakfast includes a range of fresh hot and cold foods including beverages. There is something for everyone, whether you are a vegetarian or a bacon and eggs lover, this breakfast won't disappoint.
Negative Reviews
negative:
No on-site parking
Only off-site paid parking is available at this hotel. You will have to walk to the hotel from your car. This can become a problem if you are traveling with many items of luggage or if you are with children. It is not particularly a walk you would want to do at night either.
negative:
Front desk staff need better training
There have been some complaints concerning the front desk staff. Many guests have commented on the general lack of quality services from the reception staff. This is something that the hotel needs to sort out quickly, as front desk staff make the first impression. There have been some complaints concerning the front desk staff. Many guests have commented on the general lack of quality service from the reception staff. This is something that the hotel needs to sort out quickly, as front desk staff make the first impression.
negative:
Slightly dated interiors
Although the rooms on offer are comfortable and spacious, some guests have complained about the outdated decor and furniture.