Hotel Ramada Plaza Hagerstown (Hagerstown, USA)

There were many guests who enjoyed their rooms. The size were very spacious for their needs, the beds comfortable, and the linens and towels soft. The comfort level of the furnishings was above average for many guests and they were able to have a good rest.

The breakfast buffet is actually a good choice of food items, whether cold or hot, for a range of tastes. Guests liked to start their day with the breakfast. The dining room is warm and inviting, the portions self-served and guests are able to make their own waffles.

The rates for many guests are said to be good and affordable for the amenities they are provided with. The rooms are comfortable, there are HBO channels, a swimming pool and the free breakfast. Many were satisfied with their rates and the rooms.

Some guests experienced bed bugs during their stay. They woke up with the obvious signs of the bugs and wished they could go back in time. This particular episode is something no one wishes to go through but some guests did.

The hotel's outer appearance is said to be old and in need of updates. Some people felt the furnishings were of bad taste and the overall décor needed a new architect. The carpets are also used enough and in need of a change. The hotel made a bad impression in this sense for some guests.

Some guests had an obvious smoke smell coming out of their rooms which penetrated their clothing and belongings. They tried to be away from the room as much as possible or even asked for a change in rooms. Some also smelled the smoke smell in the hallways.