Positive Reviews
positive:
Spotlessly clean and modern apartments
The general standard of the apartments was a highlight for many past guests that stayed at the hotel. As well as usually being seen as immaculately clean throughout, the apartments were considered modern, well-appointed and really comfortable overall.
positive:
Great service from helpful staff
The staff members of the accommodation have been commended on a regular basis by former visitors. The service delivered was often described as really friendly, helpful and professional.
positive:
Convenient Auckland location
For exploring central Auckland, the location was typically a popular aspect of staying at the hotel for previous guests. Along with the Auckland CBD being less than 20 minutes away on foot, the property is also within walking distance from various other major points of interest such as the Auckland War Memorial Museum.
Negative Reviews
negative:
Parking not included in price
As on-site parking is not complimentary at present, this aspect of the accommodation was derided by a notable amount of past visitors. In addition, the price of using the on-site parking was regarded as expensive when compared to alternative choices in the area.
negative:
Noise can be an issue
Based on the sentiments of numerous previous guests, external noise can be a potential concern when staying at the hotel. At times, it has been stated that the soundproofing of the rooms was not wholly sufficient in blocking out the noise of passing cars from the nearby road.
negative:
Wi-Fi service not the best
Although praised for being inclusive with the cost of staying, the quality of the accommodation's Wi-Fi service was lambasted on occasion by former visitors. For those that encountered problems, the Wi-Fi was labelled as somewhat unreliable and slow.