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    Hotel Quality Inn & Suites (Chattanooga, USA)

    Hotel Quality Inn & Suites (Chattanooga, USA)

    About Quality Inn & Suites

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C

    Rating overview

    6.5
    trivago Rating Index® based on 3171  reviews from:
    • Hotels.com(6.6/10)
    • LocationGood  7.8 / 10
    • RoomsOkay  6.4 / 10
    • ServiceOkay  6.9 / 10

    Positive Reviews

    positive:

    Simple Breakfast Satisfying to Most

    For those not looking for a large banquet for a morning meal, or don't mind carb-heavy selections, guests remarked that what's served here is more than adequate.

    positive:

    Price Point Is Appealing

    A number of visitors said the price wasn't overly expensive, particularly when compared with other hotels in downtown Chattanooga. Overall, for visitors seeking a budget motel, they thought the cost was reasonable.

    positive:

    Quite Restful Location

    A few people remarked that the hotel is in a quiet area. So chances are you're not going to be too disturbed by noises here. That's great news if you're a light sleeper.


    Negative Reviews

    negative:

    Unkept and Decrepit

    Guests mentioned that the hotel seems to be falling apart. They say things like the air-conditioning barely works, duct tape is used to hold mirrors in place. They also cite old mattresses, cigarette smell and cigarette burns on furniture and sinks. In short, the hotel needs a complete rework. Some guests also remarked that the images of the rooms don't match what they received.

    negative:

    Housekeeping is Spotty

    Visitors mentioned that the linens don't seem very fresh and some guests requested new ones, which they put on the beds themselves. So be prepared for stained towels, stained sheets, non-vacuumed floors, etc. Even the grounds, such as the hallways, could use a good cleaning according to some guests.

    negative:

    Staff Interactions Not Always Warm

    A few guests are mentioned that the staff lacks southern hospitality. They found members of the housekeeping and front desk could be a bit rude. Others mentioned there's just an overall feeling that the management has simply given up. However, other guests said they had wonderful interactions.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Parking
    6. Indoor swimming pool
    7. Non-smoking rooms
    8. PC with internet
    9. 24-hour reception
    10. Snack bar
    11. Deck chairs
    12. Laundry service
    13. WiFi in public areas
    14. Fax/Modem access
    15. Free WiFi (public areas)
    16. Pool
    17. Luggage storage
    18. Daily housekeeping
    19. Housekeeping
    20. Free WiFi
    21. Breakfast
    22. Online check-in/check-out
    Room amenities
    1. Shower
    2. Ironing board
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Cable TV
    10. WiFi
    11. Microwave
    12. Fridge
    13. Free WiFi (rooms)
    14. Coffee machine
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00

    Contact

    3540 Cummings Highway,  37419,  Chattanooga,  USA
    Telephone: +1(423)8211090 | Fax: +1(423)8226009 | 

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