About Phoenix Inn
Phoenix Inn offers low-cost chain accommodation in the northern suburbs of Phoenix, Arizona. Located just off Interstate 17, this modern multi-storey property provides ample free parking plus an outdoor swimming pool with a sun terrace.
Modernized rooms enjoying vibrant decor and air-conditioning feature wood-effect flooring, en suite bathrooms, flat-screen cable televisions, free local calls and desks. Accessible rooms are offered too.
Amenities include a 24-hour front desk, launderette, lift, vending machines and paid Wi-Fi throughout. Children can stay free at this pet-friendly property.
Morning coffee is complimentary. Places to eat located within one mile include diners plus fast food, Japanese and bar-grill restaurants.
Phoenix Inn is about 15 minutes’ drive from downtown for Phoenix Convention Center and the Talking Stick Resort Arena for Phoenix Suns basketball games. Metrocenter is five minutes’ drive away for indoor shops, dining and a cinema. North Mountain Park is five miles away for hiking trails.
Positive Reviews
positive:
Revamped rooms appealed to reviewers
The redesigned rooms with wood-effect floors and new look decor went down well with travellers. Many were more than satisfied with the levels of cleanliness and comfort. Budget-conscious guests welcomed the usually affordable room rates for the area.
positive:
Appealing suburban location near dining
It appealed to visitors that this motel's location in the northern outskirts of Phoenix put them close to eateries as well as handy conveniences such as filling stations, shopping options and bus stops. The ample free parking was a plus for motorists, who also appreciated the easy access to Interstate 17 which made it simple to reach museums, golf courses, shopping centres, theme parks and academic institutions citywide.
positive:
Upbeat about customer service
Reviewers largely expressed positive views about the friendly, obliging and professional employees they encountered. Many also experienced a quick check-in. Those travelling with their four-legged friends welcomed the pet-friendly policy.
Negative Reviews
negative:
Criticism of Wi-Fi fees
Many critics said they wished the Wi-Fi network at this property had been free to use. There were also claims that the service offered a frustrating login process as well as patchy coverage and sluggish speeds at times.
negative:
Nuisance noise was detected
Nuisance noise from adjoining rooms reportedly travelled easily through thin walls and caused a disturbance for several light sleepers. Others claimed that rooms facing the freeway were exposed to occasional traffic noise.
negative:
No frills format had drawbacks
There were claims of minor cleanliness and maintenance issues like bathrooms that could have been more thoroughly cleaned and slow-draining water in several rooms. Critics also reported that they were sometimes undersupplied with towels and soap. The lack of fridges, microwaves, shampoo and conditioner in the rooms also disappointed some visitors. There were reports that some rooms were quite small, especially when fully occupied.