Positive Reviews
positive:
Quiet location next to the beach
Location was arguably the only consistent positive point about the Ocean Side Inn for previous guests. The beach is just a few short steps away from the accommodation, while a number of popular Virginia Beach attractions, shops and restaurants are within walking distance. Furthermore, due to its position in the quieter south end of the strip, it has been said that the hotel is in a peaceful area.
positive:
Friendly front desk personnel
Despite some conflicting feedback, the majority of past visitors found the customer service to be one of the better aspects of the hotel. The staff is described as welcoming and friendly for the most part.
positive:
Pet-friendly accommodation
For those that were traveling to the area with their own animal as a companion, the Ocean Side Inn was a convenient option due to its pet-friendly policy.
Negative Reviews
negative:
Hygiene standards disregarded
For many, the hygiene of the Ocean Side Inn was a major concern. Many problems with regards to the cleanliness of the rooms were detailed, including various sightings of cockroaches and bedbugs, stains on furnishings and unclean bathrooms.
negative:
Worn down and distressed rooms
Most previous visitors were critical towards the maintenance standards of the rooms at the hotel. From damaged balcony doors to the refrigerators not working, many issues have been reported when it comes to the condition of the rooms. In addition, the state of the building as a whole - with the dilapidated elevator and cloudy pool both highlighted in particular - has been derided.
negative:
No breakfast available
Although the Ocean Side Inn widely advertises a continental breakfast that is included with all stays, various recent guests have claimed that they did not receive any such amenity.