Positive Reviews
positive:
Pools are well maintained and refreshing
The indoor pool area is safe and the water is regularly cleaned. It has a heating system, which is suitable when the weather is cold. If you want to have a great time directly under the sun while enjoying views of the clean grounds, you can proceed to the outdoor pool.
positive:
Spacious and well-equipped bathrooms
Bathrooms are spacious enough to accommodate physically challenged people in wheelchairs. They are clean, and have toiletries for optimum convenience. Moreover, the toiletries have good qualities.
positive:
Relaxing and romantic ambience
SpringHill Suites by Marriott Oceanfront's atmosphere is ideal for those who want to spend some quality time with their loved ones. You can have relaxing strolls on the magnificent beach, or enjoy seeing the sunset at the spacious balconies. Moreover, the staff delightfully helps in setting up romantic dinners.
Negative Reviews
negative:
Issues with the towels
The staff only supplies towels during the first day of your stay. They don't replace the towels unless you request them to do so. You can go on a five-day stay without any clean towels. Thus, you are advised to bring your own towels.
negative:
Some amenities are not working properly
The hotel promotes having coffee makers in the rooms. However, some of them do not work properly. The coffee cups also have some particulates at the bottom, which looks like coffee residue from previous guests. If you encounter these troubles, ask the staff for replacements.
negative:
Inefficient front desk staff
Some members of the front desk staff seem to be ignorant of your requests. For example, if you want to contact them for your room to be cleaned, you have to call more than twice before they answer. However, upon raising this to the management, the employees sincerely apologize.