Positive Reviews
positive:
Positive about customer service
Reviewers expressed plenty of positive opinions about the staff at this motel, often describing them as helpful, friendly and professional. Check-in was usually swift and easy, but a few guests reported facing delays to get in their rooms during busy periods.
positive:
Handy roadside location near theme park
According to many travelers, this motel was ideally-located for budget-conscious visitors to the Six Flags theme park nearby. Moreover, it was just a short drive from restaurants and shopping malls. Motorists appreciated the proximity to Interstate 10 for easy access to downtown and the airport. Quite a few guests found the property to be relatively quiet considering its roadside location.
positive:
Clean, comfy and affordable rooms
Some guests said the rooms were small or basic, but comfortable enough for a short stay. There was praise for modernized rooms with laminate floors instead of carpets, which many guests thought boosted the feeling of cleanliness. Reviewers often said they got fair value for money due to the affordable room rates. Perks like the year-round outdoor pool and free morning coffee were a bonus, while the pet-friendly policy appealed to animal lovers.
Negative Reviews
negative:
Minor cleanliness and maintenance grumbles
There were claims from some critics that the bathrooms could have been cleaner or that certain rooms had dirty floors, stained bedding or mold. Some reviewers claimed they encountered the odd cockroach. Peeling paint and cigarette burns were among the maintenance issues reported by some guests.
negative:
Guests disliked Wi-Fi charges
Extra charges for Wi-Fi access were unpopular with guests, many of whom were surprised it wasn't thrown in for free. Some of those who used the network said it was beset by slow speeds.
negative:
Nuisance smells
Pet smells and lingering smoke odors, even in some non-smoking rooms, proved to be a nuisance for some visitors.