Positive Reviews
positive:
Ideal accommodations for early, late flights.
Located two miles from San Antonio International Airport and offering a complimentary shuttle service, Hilton San Antonio Airport is a convenient choice for those travelers passing through the airport. The hotel proves particularly popular with those planning an early flight out of San Antonio or those arriving late at night.
positive:
Attentive employees make for a good experience.
Many guests staying at the hotel have described the hotel staff as being attentive and friendly, making for a pleasant stay. The hotel's shuttle drivers in particular receive a lot of praise from guests, who describe them as being helpful, caring, and knowledgeable.
positive:
Outdoor pool proves popular.
The hotel's heated outdoor pool proves to be a popular destination for many guests. According to reports, the pool is tucked away and offers a quiet and peaceful atmosphere to enjoy.
Negative Reviews
negative:
Some in-room amenities are outdated.
Past guests staying at Hilton San Antonio Airport report that some in-room amenities are a little long in the tooth. Guests have experienced problems with TVs, mini-refrigerators, and hairdryers. Additionally, a number of guests report that air conditioning units are old and noisy.
negative:
Hotel hallways are not always pleasant.
According to reports, the hotel's hallways are not always the most pleasant place to be. A number of guests have remarked on the condition of carpets, which are said to be old and dirty. Meanwhile, others report unpleasant odors.
negative:
Wi-Fi proves to be unreliable.
The hotel offers wireless internet access for a surcharge but some guests find the Wi-Fi to be unreliable and substandard. Reports suggest that the signal routinely drops out, leaving guests frustrated and unable to complete even the simplest of online tasks.