Positive Reviews
positive:
A good bed and breakfast..
Guests generally describe the rooms as very clean and well maintained, and many enjoy a great night's sleep in a comfortable bed. The in-room microwaves and mini fridges are well appreciated bonuses, and many guests have been impressed by the variety, quality, and presentation of the complimentary breakfast buffet.
positive:
Friendly, efficient staff..
The front desk staff have received many rave reviews for their friendly, knowledgeable, and professional customer service. Guests are also quick to recognize the hard-working breakfast hosts for keeping the buffet stocked and dining area clean.
positive:
Not too far from the action..
The hotel is located about six miles from downtown San Antonio, and many guests choose it as a more affordable, yet good value, alternative to staying in the heart of the tourist attractions. Most of these are about 15 minutes away by car, including Six Flags, the Alamo, and the Riverwalk. The San Antonio Zoo and Texas Medical Center are also close by.
Negative Reviews
negative:
Secondhand smoking rooms..
Several guests have noted that there are non-smoking and smoking rooms on the same floor, and have been put off by the odor in the hallways or in their rooms.
negative:
A very small pool..
Guests widely describe the pool as small, and some also felt a bit "on display" while swimming due to its location outside, near the parking lot. A few guests have also expressed concerns with the level of maintenance, describing the water as "cloudy".
negative:
Sleepless in San Antonio..
Several guests have reported a restless night due to ineffective air conditioning, lack of blackout window shades, or noise from the nearby freeway. Some have also expressed concerns about the security of the parking lot.