Positive Reviews
positive:
Swimming pool and revamped rooms appealed
The redesigned rooms with bright decor and hard floors appealed to most reviewers. Many guests felt their rooms were more than sufficiently clean and comfortable for a brief stay. Travellers liked the way the rooms were well-equipped with microwaves and mini-fridges as standard. Many guests also enjoyed a refreshing dip in the inviting outdoor swimming pool. Budget-conscious visitors welcomed the inexpensive room rates and often commented that they got fair value for money.
positive:
Convenient location for San Antonio theme parks
Visitors to the SeaWorld San Antonio and Six Flags Fiesta Texas theme parks said this motel's location in the city's north-western suburbs suited them well because both attractions were within easy driving distance. Drivers liked the free parking and the direct access to the Charles William Anderson Loop, which made it simple to reach downtown, universities, healthcare facilities and shopping malls. Moreover, there was a shopping centre nearby featuring a cinema plus lots of places to eat. Bus stops, convenience stores and filling stations were also close by.
positive:
Customer service praised
Travellers often said they encountered friendly, professional and obliging personnel who seemed happy to go the extra mile to assist guests. Animal lovers liked the pet-friendly policy.
Negative Reviews
negative:
Free Wi-Fi divided opinion
Travellers largely welcomed the free Wi-Fi service. However, some critics claimed the network was plagued by sluggish speeds or spotty coverage at times.
negative:
Maintenance and cleanliness issues
Cleanliness and maintenance issues inconvenienced visitors in certain rooms. These included inadequately cleaned bathrooms and bedroom floors, litter left behind by previous occupants, stained bedding, malfunctioning key-cards and blown light bulbs.
negative:
Annoying noises and smells reported
Several light sleepers were disturbed by occasional nuisance noise from adjacent rooms and corridors, blaming thin walls for the inconvenience. Lingering smoky smells also bothered some travellers.