Positive Reviews
positive:
Convenient suburban location
This motel's location just off US Route 151 and a short drive from Interstate 90/Interstate 94 proved to be convenient for many reviewers. An added bonus was the mall next door plus a wide of choice of dining in the surrounding area. Guests also welcomed the proximity to downtown Madison and the airport, both about 15 minutes' drive away.
positive:
Customer service praised
Plenty of guests were upbeat about the customer service, often describing staff as pleasant, attentive and courteous. Check-in was usually hassle free.
positive:
Clean and comfy with affordable rates
According to many reviewers, this no frills option offered decent value for money due to a combination of affordable rates and rooms that were clean and comfortable enough for a shorter stay. Although some reviewers disliked the lack of little extras like shampoo and breakfast, this motel also attracted positive remarks about the comfort of the beds.
Negative Reviews
negative:
Unreliable Wi-Fi
Guests appreciated the free Wi-Fi access throughout the property, but some criticized occcasionally patchy coverage and slow speeds.
negative:
Noise, smells and fellow guests a nuisance
Concerns were expressed by some reviewers that the property's competitive rates occasionally attracted guests who were possibly up to no good. Another nuisance was that noise from neighboring rooms was audible at times, according to some light sleepers. Lingering tobacco smells also proved irritating for some visitors, despite the property's non-smoking policy.
negative:
Occasional cleanliness and maintenance grumbles
Although many guests reportedly enjoyed a pleasant stay, there were others who were less impressed because of cleanliness and maintenance issues they encountered. It was occasionally claimed that some rooms were run down or outdated and would benefit from further modernization to address issues like tired-looking furniture, non-flushing toilets and malfunctioning air-conditioning. Sometimes guests also spotted stained linens and aging carpets.