Positive Reviews
positive:
Handy roadside location in the suburbs of Dallas
Not only did guests like the way there were bus stops, petrol stations and dining options close to this property, but also it appealed that highway I-635 was nearby, which made it straightforward to reach parks, shopping malls, sports arenas, golf courses, airports and attractions across the Dallas/Fort Worth conurbation. The ample free parking was another plus for drivers.
positive:
Clean, revamped rooms with free Wi-Fi
Many reviewers said they had a pleasant stay in the remodelled rooms, describing them as being more than satisfactorily clean and comfortable for a stopover. There was praise for the wood-effect floors, large flat-screen TVs and vibrant new look decor. Guests also welcomed perks like the free Wi-Fi. The usually affordable room rates appealed to budget-minded travellers.
positive:
Praise for friendly staff
Lots of visitors said they dealt with friendly, professional and obliging members of staff, who provided a hassle-free check-in. Those travelling with their four-legged friends appreciated the way pets could stay in selected rooms.
Negative Reviews
negative:
Mild security concerns expressed
Some reviewers voiced mild concerns about security at this property. Several critics disliked the way there were sometimes people hanging around in the hallways smoking and drinking.
negative:
Nuisance smells and noises detected
Light sleepers were disturbed by nuisance noise from adjoining rooms and corridors from time to time. Meanwhile, musty smells and smoky odours proved to be off-putting for guests in certain rooms.
negative:
Maintenance and cleanliness issues
Interruptions to the hot water supply, malfunctioning TVs and cigarette burns were among the maintenance issues encountered by guests in several rooms. It also annoyed some guests that they had to visit reception to reset their non-functioning key-cards. Several guests voiced cleanliness concerns after describing occasional encounters with cockroaches.